Mastercard

Company: Mastercard, Inc.

Discussion Question:

Note: see attached DQ example file I need 6 peer-reviewed articles and write one or two lines about what that article is and one or two-line on how will you use it and I want all the citations in APA 7th edition

Prior to reading this DQ, please read the CLA2 assignment and understand what the assignment is asking you to complete.

Once you have an understanding of the CLA2 assignment, please continue to the paragraph below to Complete DQ1.

Using the Library Information Resource Network (LIRN), JSTOR, or any other electronic journal database, research six (6) peer-reviewed articles that can be used to answer your upcoming CLA 2 assignment. Your discussion should summarize the articles in such a way that it can justify any arguments you may present in your CLA 2 assignment and should be different from the abstract. In addition to your researched peer-reviewed article, you must include an example of the article researched as it is applied by industry (company, business entity, and so forth).

Please note: This article summary should not be the only article researched for your CLA2 assignment. You may (and should) have several other articles researched to fully answer your CLA 2 assignment. The concept of this DQ is to allow students to be proactive in the research necessary to complete this assignment. You may use your article summary, partially or in its entirety in your CLA 2 assignment.

Important: Please ensure that your reference for the article is in correct APA format, as your reference in your discussion post. Depending on which electronic database you use, you should see a “Cite” selection for your article. In addition, there should be a variety of articles summarized and as such, students should have different articles summarized. Your summary MUST include ALL of the following in your DQ post (include every item in the bullet list below, or you will not receive full credit):

Do these in order:

In correct APA format, write the Reference of the article.
Clearly state what the article is about and its purpose.
Describe how you will use it in your upcoming assignment.
Repeat for a total of six (6) peer-reviewed sources.

CLA2 Question:

Note : please do the work in attached template and template says everything that to do and it should be APA 7th edition and references and citation should be interlinked please use citation for each paragraph.

an organization should have a Crisis Management Team (CMT) and it should have written a Crisis Management Plan (CMP) (Note: For many, they have anecdotal plans and they have not considered crisis events other than what is normally covered by insurance. If they do not have a team or a plan then it is fine to just go on to the next questions.

1. Describe the team composition and its members in as great a detail as possible.

2. Note if members are on-hand or if they are virtual.

3. Ask what training the CMT has had.

4. Ask about team meetings – How often, how long, in what type of venue, if the same

members are in it all of the time or if they have changed since COVID-19 struck, and so

forth.

5. Ask if any simulations have taken place (e.g., for COVID-19, these would be

hypothetical situations for future considerations)

6. Ask if any other agency is involved (e.g., the fire department, police department, or

whatever agencies would be appropriate. The grocery industry, for example, should

have ties with the Department of Food and Agriculture and the Department of Weights

and Measures. Communications companies should have ties with the FCC. These

things are very industry specific).

7. Ask if other stakeholders were involved, and if this has changed since the COVID-19

event.

8. Then, give your account about your SWOT analysis and the potential crisis problems

associated with each part of DQ 3.1 (attached SWOT Analysis file).

9. Summarize your findings and describe ways for improvement.

Note: You will need to cite the textbook at least six (6) peer-reviewed sources.

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6 0 ã ã W! ã ã ã ã ã t7 t7 u â ã ã ã Ï7 ã ã ã ã ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ ÿÿÿÿ }= ã ã ã ã ã ã ã ã ã v : Name of Company – Strategic Planning Star Student Westcliff University BUS 779: Crisis Management in the COVID-19 Pandemic Era David Johnson, Ph.D. Month Date, Year Name of Company – Strategic Planning Introduce material here. This template was created to help you align your various elements of your case study with correct APA formatting. Remember, though, that your audience is someone like your roommate – intelligent, educated, but has NO IDEA what the case study is about. This section is the introduction, as there is no heading for “Introduction” in APA. This is generally two or three paragraphs. The easiest way to explain this section is to think of it like an introduction describing the overall scenario to someone who knows nothing about what you are writing about. This helps set up the rest of the paper, which are the review of the case, analysis, recommendations, and the conclusions sections. Remember that when citing information you got from the textbook you should cite Crandell et al. (2021). You should NOT write “According to the textbook,” as your reader has NO IDEA who or what is that. The paper should be written in third person narrative. Unless instructed otherwise, it should NOT be written in the first person. Note: I have bolded the required headings that must be present in the paper and please keep bolded. A reminder: a business is an “it,” not a “they.” Remember that when you use pronouns describing a business. Note that all spacing is double spaced, 0-point before and after, as that is part of APA format. Also remember to state the legal name of the company, then you can abbreviate in brackets for the rest of the paper. The Crisis Management Team Here, you will describe what is a crisis management team and its function in crisis management. This is the academic portion at looking at the purpose of crisis management plans are for and how they are implemented. You can link this to how the team is responsible for the crisis management plan. If there are other agencys that should be involved, and the affected stakeholders. A benchmark from a similar business would add to the academic depth of the importance of the crisis management team. The Crisis Management Team at Name of the Company Here, you will detail some of the following elements about the crisis management team (from the interview): its composition (i.e., who is one it and how are they selected, how they meet, what type of training they have had, and so forth). The team meetings: how often, how long, in what venue, (i.e., do they rotate or they permanent, or what?) What other agencies are involved? (e.g., the fire department, police department, or whatever agencies would be appropriate. The grocery industry, for example, should have ties with the Department of Food and Agriculture and the Department of Weights and Measures. Communications companies should have ties with the Federal Communications Commission [FCC]. Restaurants would do the same if an E.coli out break his with the Department of Food and Agriculture and the Food and Drug Administration [FDA]. These things are very industry specific). Other stakeholder involvement? E.g., Major shareholders, vendors, suppliers, key customers, and so forth). If the company has no formal team, then asking what the organization would do if an Earthquake struck, or other disaster, depending on the industry, will get some answers. E.g., the insurance agent, vendor phone numbers, and other emergency contact type of information. The Crisis Management Plan Here, you will describe what is a crisis management plan and its function in crisis management. This is the academic portion at looking at the purpose of crisis management plans are for and how they are implemented. A benchmark from a similar business would add to the academic depth of the importance of the crisis management plan. The Crisis Management Plan at Name of the Company Here, you will detail the crisis management plan devised by the crisis management team from the company. Be as detailed as possible. This should be derived from the interview. If the organization has no plan, then state what it does have for its crisis management – i.e., insurance, or any backup-plans if a disaster struck. For example, “ what would you do if an earthquake hit this establishment?” They may not have a formal plan, but detail what they have thus far. Addressing the SWOT Analysis and the Potential Crises Here, you will give your summation from DQ 3.1. Using the questions and answers you got from DQ 3.1 with regard to the SWOT analysis and the potential crises in the SWOT analysis, give your report on how well or poorly the company is set up to address these potential crises. Be as detailed as possible. You do not copy and paste everything from the DQ, but give a detailed explanation of your findings. Conclusions From Interviews After answering these questions, you will continue with your findings from your interview using the questions from the first week’s Discussion question (DQ 3.1). Use your SWOT analysis to relate if/how well they are prepared for the various potential crises. This section will tie together all sources used for this case study, conclusions drawn from the reading and any inconsistencies. This section will generally be one to two paragraphs. Notice the paper has a continuous flow; there are no page breaks between sections. The only page breaks occur between the title page and the introduction and the summary/conclusions and the reference page. All references for the case study must appear on a separate page (see the following page for an example). Also, remember that you will need to cite the textbook and at least six (6) peer-reviewed sources for your paper. References This section will reference all original work cited throughout the paper. The heading should appear at the top of the page and all reference material should be listed below in alphabetical order by first last name; also, the title for books is always in italic format and in sentence form. In contrast to book references, the title for articles is in sentence format, not in italic, but the name of the publisher is in italic. Note: when citing a book, you no longer need the location of the publisher. See examples below: Barzani, R. S. (2014). Studying the effects of business strategies on the organization’s performance in regards to human resources’ policies at the social security insurance companies based. International Journal of Academic Research in Business and Social Sciences, 4(5), 549-561. Chopra, M., Munro, S., Lavis, J. N., Vist, G., & Bennett, S. (2008). Effects of policy options for human resources for health: An analysis of systematic reviews. The Lancet, 371(9613), 668-674. http://doi.org/10.1016/S0140-6736(08)60305-0. Crandall, W., Parnell, J. A., & Spillan, J. E. (2021). Crisis management: Leading in the new strategic landscape (4th ed.). Independently published Holt, D. (2016). Branding in the age of social media. Harvard Business Review (online). https://hbr.org/2016/03/branding-in-the-age-of-social-media McShane, S., & Von Glinow, M. (2020). Organizational behavior (9th ed.). McGraw-Hill Meyer, M., & Crane, F. (2014). New venture creation: An innovator’s guide to entrepreneurship (2nd ed.). Sage Publications You must also provide a reference for all sources used to support the case study. (Note: As a minimum, the textbook and at least six (6) additional peer-reviewed sources will be used and referenced.) After answering these questions, you will continue with your findings from your interview using the questions from the first week’s Discussion question (DQ 3.1.) Conclude by summarizing your findings. Appendix Here you will put the transcript of your interviews. How you wish to lay them out is up to you. NAME OF COMPANY – STRATEGIC PLANNING PAGE 3 NAME OF COMPANY – STRATEGIC PLANNING PAGE 1 ) * 8 L M T V „ … ™ « ¬ ¼ ¿ Ñ Ò é [ \ ] y ‚ æ ì ô ;
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Ann T.W. Yu, Geoffrey Q.P. Shen, & Edwin H.W. Chan. (2010). Managing employers’ requirements in construction industry: Experiences and challenges. Facilities, 28(7), 371-382. http://dx.doi.org/10.1108/02632771011042473