You are the HR Manager for a Bank | Explain how the Bank’s Strategic and Operational Plans would be used to develop and manage Human Resource Services
Instruction Details
You are the HR Manager for a Bank. You have been asked to manage the development and delivery of Human Resource services in one area. Complete the tasks below using information gathered from your own research and knowledge that you have gained during your study.
- Choose either the delivery of HR client services (e.g. payroll, training, performance management) or recruitment services. Provide a description of your chosen service area, including a list of services which can be delivered in that area and the aims or purpose of your chosen service area. Outline your ideas in a report.
- Explain how the Bank’s Strategic and Operational Plans would be used to develop and manage Human Resource Services.
- Explain how what is happening in the external business environment might affect the development and management of Human Resource Services.
- Explain how you would manage diversity.
- Describe the requirements of legislation in your chosen area and explain how you can ensure those requirements are met.
- Describe the ethical obligations relating to your chosen service area which HR managers should observe.
Sample Answer (Order for Original Paper)
Development and Management of Human Resource Services in the Area of Recruitment
1. Description of Chosen Service Area: Recruitment Services
Recruitment services in the banking sector involve the processes and strategies for identifying, attracting, and selecting qualified candidates to fill job vacancies within the organization. It encompasses activities such as job posting, screening resumes, conducting interviews, and onboarding new hires. The primary goal of recruitment services is to ensure the bank has a skilled and diverse workforce that contributes to its strategic objectives.
List of Recruitment Services:
- Job analysis and position description creation
- Vacancy announcement and job posting
- Resume screening and initial candidate assessment
- Interview coordination and selection process management
- Candidate background checks and reference verification
- Offer negotiation and employment contract preparation
- New employee onboarding and orientation
Aims or Purpose of Recruitment Services: The main purpose of recruitment services is to attract and hire talented individuals who align with the bank’s values and goals. It aims to create a pool of skilled candidates, streamline the hiring process, and contribute to the bank’s growth and success by ensuring the right people are in the right positions.
2. Utilizing Strategic and Operational Plans: The Bank’s Strategic Plan guides HR in understanding the bank’s long-term goals and the type of workforce needed to achieve them. Operational Plans break down these goals into actionable steps. HR aligns its recruitment efforts with these plans by sourcing candidates with the skills and attributes that fulfill the bank’s strategic objectives.
3. Impact of External Business Environment: Changes in the external business environment, such as shifts in the job market, economic conditions, and technological advancements, influence recruitment strategies. For example, a competitive job market may require offering more attractive compensation packages, while technological changes might demand hiring candidates with specific digital skills.
4. Managing Diversity: Diversity is managed by ensuring fairness and inclusivity in the recruitment process. This includes using unbiased language in job postings, establishing diverse interview panels, and offering equal opportunities to all candidates regardless of their background. An inclusive environment fosters innovation and contributes to a stronger organizational culture.
5. Legislative Requirements: Legislation such as equal opportunity and anti-discrimination laws must be adhered to during recruitment. This entails treating all candidates fairly and equitably, avoiding discriminatory language or practices, and providing reasonable accommodations to applicants with disabilities.
6. Ethical Obligations: HR managers in recruitment must uphold ethical standards by respecting candidates’ privacy, ensuring confidentiality of sensitive information, providing accurate job descriptions, and conducting thorough and fair evaluations. Transparency throughout the process and honest communication with candidates are key ethical considerations.
In conclusion, effective recruitment services are integral to building a skilled and diverse workforce in the banking sector. By aligning recruitment efforts with the bank’s strategic and operational plans, understanding external business dynamics, managing diversity, complying with legislation, and observing ethical obligations, HR can contribute to the bank’s growth and success while ensuring a fair and transparent hiring process.
Related Questions
Question 1
Carefully read through all components (listed below) required for completion of the Research Project. In selecting your project topic, ensure that you will be able to ascertain the appropriate data/information needed to complete the project in terms of the deliverables.Select a health care organization (local or national, large or small, public or private) and perform a needs assessment/gap analysis. You may utilize your own organization if you are employed in a health care related company. You may approach the Research Project from a (1) Human Resources, (2) Operations, or (3) Facilities perspective. You may select an organization in your own community.
- Human Resources: staffing, training, recruitment, retention, job function redesign, etc.
- Operations: delivery of service/care, access, wait times, equipment usage, process improvements, resource optimization, regulatory compliance, etc.
- Facilities: space planning, construction, redesign, relocation.
The components for the Research Project include the following:
- Title Page
- Executive Summary (Needs Content Criteria)
- Description of the organization (history, length in service/operation, how many beds? clients served? location; rural vs. urban, satellite locations, total number of staff, client usage information/demographics, etc.)
- Needs Assessment/Gap Analysis: What is not currently being offered? Room for improvements? Service delivery deficits? Personnel issues/shortages? Justify with supporting data and statistics.
- Propose an intervention (service or facility) based on the needs/gap analysis.
- Justify your proposed intervention by providing an analysis from:
- Cultural
- Social
- Legal
- Economics
- Regulatory
- Reimbursement
- Managed care
- Health legislation
- Contracts perspectives
- Pick a minimum of three of the elements listed above depending on the organization selected and which apply to the specific organization/situation selected.
- Create a plan to implement your intervention. Identify the stakeholders involved, and their role (s) in implementing the intervention. Include finance and staffing elements required to implement the intervention.
- Develop a marketing communication plan on how the stakeholders will be informed, kept up-to-date, etc. prior to the intervention, during the intervention, and post intervention.
- Develop a plan for measurement effectiveness of the intervention. What indicators will determine if the intervention is successful?
- Reference page.
Writing the Research Project
The Research Project:
- Must be 10 to 12 double-spaced pages in length, and formatted according to APA style as outlined in the Ashford Writing Center.
- Must include a title page with the following:
- Title of paper
- Student’s name
- Course name and number
- Instructor’s name
- Date submitted
- Must begin with an introductory paragraph that has a succinct thesis statement.
- Must address the topic of the paper with critical thought.
- Must end with a conclusion that reaffirms your thesis.
- Must use at least ten scholarly and /or peer-reviewed sources, published within the last 5 years.
- Must document all sources in APA style, as outlined in the Ashford Writing Center.
- Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center.
Question 2
Assignment 2: IM / IT Analysis
Due Week 7 and worth 280 points
Write a five to six (5-6) page paper in which you:
- Determine, within the health care setting, the main features, capabilities, and operational benefits to a health care organization using the following:
- patient care applications
- management and enterprise systems
- e-Health applications
- strategic decision-support applications
Provide specific examples of each.
- Assume that you are a senior health service administrator responsible for the health information systems within your organization, and create an argument to be presented to the leaders with the organization that a strategic plan is essential for the IM / IT. Indicate the most significant elements that the administrator should address in the plan. Provide support for the rationale.
- Assess the importance of a systems development life cycle as it pertains to both the development of a custom application, coupled with the selection of proprietary systems. Provide an example to support the response.
- Recommend the key element necessary to ensure secure access to health care and patient information within a health care management electronic system. Provide support for the recommendation.
- Make at least two (2) recommendations for improving the application of systems theory to health care IM / IT governance and planning. Provide specific examples to support the response.
- Use at least four (4) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:
- Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
- Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
- Determine the main features and capabilities of patient care applications, management and enterprise systems, e-Health applications, and strategic decision-support applications within the health care setting.
- Analyze the process of developing a strategic information system plan and determine its basic components.
- Demonstrate an understanding of the systems development life cycle as it pertains to both the development of a custom application and the selection of proprietary systems.
- Assess the need for and determine the methods of accomplishing the security of information systems.
- Use technology and information resources to research issues in health information systems.
- Write clearly and concisely about health information systems using proper writing mechanics.
Question 3
Assignment 1: Human Resource Management Overview
Due Week 4 and worth 200 points
Using the course readings, articles, and your personal experiences, address the role of human resource management.
Write a six to eight (6-8) page paper in which you:
- Determine key roles that human resource management plays in the health care field.
- Evaluate three to five (3-5) functions of human resource management in terms of their level of support to the health care field, and then select which one you believe is the primary function in furthering the health care field.
- Analyze the role of human resource management in an organization’s strategic plan.
- Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
- Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
- Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
- Appraise the aspects of managing human resources (HR) in health care organizations.
- Use technology and information resources to research issues in health care human resources management.
- Write clearly and concisely about health care human resources management using proper writing mechanics
Complete Answer:
