Saturday Pool Urgent Care is operating at full capacity 7 days a week from 6 am until 11 pm each day. Most

Saturday Pool Urgent Care is operating at full capacity 7 days a week from 6 am until 11 pm each day. Most of the patients seen have been for traditional urgent care type issues like minor lacerations, strained muscles, upper respiratory infections, influenza, strep, and the like. There was a major fishing boat accident last month and a patient was life-flighted from Friday Harbor Urgent Care to Grey-Sloan Memorial. Luckily Dr. DzzNutts was working at the urgent care that day and his surgical skills were able to stabilize the patient prior to transport. All went well with the patient, however, Dr. DzzNutts and the board recognized the need to implement some risk management practices in an attempt to prevent any malpractice cases especially since Dr. DzzNutts and his skill set will not always be available at Saturday Pool Urgent Care.

Risk Management involves active and continuous monitoring by the facility administrator and swift intervention when a violation of expected behavior occurs (Wagner, 2018).

Based on the definition of risk management above, what are two principles that should be included in an effective risk management program?

Malpractice insurance for the practitioners and the facility itself is a must. Based on the staff for Saturday Pool Urgent Care, which staff members should have malpractice insurance?