Question 1
According to the ISACA, these are the three layers for scoring IT performance.
mission, strategy, and metrics
mission, methodology, and metrics
mission, strategy, and outcomes
policies, standards, and processes
Question 2
The purpose of this process is to reveal the internal workings of production-related processes and provide answers to questions regarding procedures, shortcuts, workarounds, and the types of failure that may occur.
risk assessment
Business Process Reengineering (BPR)
the business impact analysis (BIA)
business process analysis (BPA)
Question 3
A policy designed to deal with technical problems or the failure of the internal controls of IT governance.
Group of answer choices
incident response
technical controls
discretionary controls
disaster recovery
Question 4
It is a serious problem when ______ decisions are not directed by upper management.
Group of answer choices
regulatory
administrative
governance
auditing
Question 5
This BPR (business process reengineering) phase involves setting BPR goals with the sponsor.
diagnose
redesign
envision
initiate
Question 6
In which process of the ISO 21500 standard are the project scope, goals, and objectives detailed?
controlling
planning
initiating
executing
Question 7
A governing body should establish two key committees, the ______ committee and the ______ committee.
IT strategy, IT guiding
IT strategy, IT steering
IT framework, IT steering
IT audit, IT strategy
Question 8
Calculating how much a single loss event would cost is the first step of ______.
risk management
calculating loss
loss management
loss management
Question 9
The ______ management plan is based on the outdated barrier defenses, insourcing, outsourcing, or some hybrid combination.
Group of answer choices
personnel
platform
technology
facilities
Question 10
Business Process Reengineering (BPR) focuses on which of the following three areas of improvement?
business efficiency, Improved techniques, and new requirements
business efficiency, Improved technology, and new strategies
business improvement, Improved technology, and new strategies
business goals, Improved technology, and improved strategies