Read the following scenario and address the tasks that follow. Scenario: Rosie’s job is to collect mail from the post office every morning and then distribute to the appropriate people

Read the following scenario and address the tasks that follow. Scenario: Rosie’s job is to collect mail from the post office every morning and then distribute to the appropriate people. She arrives at work and then walks 10 minutes to the post office. The mail has to be recorded, stamped and distributed before 930am every morning. At the end of the day she has to collect mail from all the secretaries’ desks, put the mail in envelopes and take them to the post office before 530pm every day. After observing Rosie’s daily tasks, it was identified that a new system was required for staff to give mail to Rosie, rather than her going around and collecting it at the end of the day

come up with the  questionnaire that could be given to secretaries and staff to consult on this new process. You could source a template questionnaire from the Internet or create one of your own. Ensure that the questionnaire gathers enough information so that the new process can considered