Sally Sanders and George Hussain work together at 521 Café. George is a practising Muslim and one of his daily prayer times is at 12.30pm
Scenario 2
Sally Sanders and George Hussain work together at 521 Café. George is a practising Muslim and one of his daily prayer times is at 12.30pm. He has an alarm set on his phone to remind him to pray. On Tuesday 20th August, his alarm went off while serving a customer and he walked out leaving the customer with Sally to continue serving. Sally was angry because she had just finished serving her customers and was rostered for her lunch break. She has complained to the manager that she had already worked over the required hours to have a break and George had only just started work at 12pm.
As the manager, how would you handle this situation?
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George has heard that Sally has complained and is angry that she has been so disrespectful towards him and his practices. As the manager, how would you manage the tensions and encourage collaboration between the two of them?
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If you were Sally, how could you address your own prejudices in this situation?
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What training needs may be required to address the issues in this scenario?
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What legislation applies to this scenario?
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Complete Answer:
