There is a company that usually produces products such as toys, small wooden boards

Case study question: There is a company that usually produces products such as toys, small wooden boards, etc. It has been operating for 20 years and has a good reputation. But in recent years the development has stagnated, in this case, want to boost the operation of the method
1 company a manager smith looking for problems, economy of the Kok, how to save a little, save, such as reducing costs, operating costs, or layoffs (frugal operating costs, from the savings of the Kok, can not see the rise in profits, long term can be found in the rise in profits) 2 product manager approach, alternative ideas, whether free repair, or even trade-in, so that consumers are more willing to buy, to enhance sales. The redundant time of workers to repair (and not arrange overtime), will not significantly increase expenditure.
3 strict quality control when the product leaves the factory, to prevent problems before they occur, high quality to attract customers, and possibly increase costs, in order to get twice the result with half the effort.
You are asked to consult for this company. What is your evaluation of each of these three options and what are your thoughts? If it were you, how would you choose? Why?
Text Book: Operations Management
14th Edition
1260590658 · 9781260590654
By William J Stevenson
© 2021 | Published: January 7, 2020

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