What can you infer from the case about the firm’s current business performance and environment for successful implementation of strategic initiatives?

Read the following business case on employee engagement at Brown Franchise Company (BFC) buffet restaurant chain and discuss the linkage to strategic management. The case is “Engaged Employees Make for Better Business” by Lysaght and O’Halloran (2020) via SAGE Business Cases at https://ezaccess.libraries.psu.edu/login?url=https://sk.sagepub.com/cases/engaged-employees-make-for-better-business

Address the following questions: 1. What can you infer from the case about the firm’s current business performance and environment for successful implementation of strategic initiatives? 2. What might be the underlying issues and how can the Brown family address them?