Consulting Project

HMGT 102 –Consulting Project Instructions

READ THIS FIRST

Intro/Overview

One of the key graduation requirements for all second year students is the completion of a consulting project. This, along with your reflective journal, will form the core of your assignments for the final work term.

 

This project is meant to showcase the courses and learning that you have acquired. It should meet two specific objectives:

 

  • It needs to fulfill a need or solve a problem for a
  • It will allow you to apply the skills and abilities you have developed during the past two years, showcasing your talents and moving you closer to your longer- term career

 

There are two elements to the project:

 

Part A: Develop and submit a project charter that both yourself and your employer agree to and have signed off on.

 

Part B: Delivery of the final completed report. This essentially means that you are delivering on what you said you were going to do.

 

 

 

 

 

 

 

 

 

 

 

The Client

  • In most circumstances, it is expected that your client will be your internship

 

  • This project gives you an opportunity to showcase your knowledge, skills and abilities to your employer in a manner that moves beyond your coop

 

  • Should you have a project in mind that does not involve your employer, but somehow will benefit your career in another manner, then discuss this with your

 

  • Don’t limit yourself to the job you are currently Look at the property as a whole. Use this project to broaden your understanding of the operation and its needs as well as your network.

 

The Project – Information

  • The key to developing a good project proposal is understanding the needs of the operation; either through observation and/or

 

  • A good project is designed to address a problem or challenge within the It should be something that they have not had the resources to tackle (time, money, expertise, etc.) but that they would benefit upon completion.

 

  • This is not a “revision” or “updating” of existing work (Like job descriptions. It should result in the research and development of new information or ideas that help to address something which the property needs to get done or to improve their competitive advantages in the marketplace.

 

Example: 

Please note that any and all work that you submit must be original, and not copied and pasted from any previous work, or the work of others. References must be provided in text and at the end of your project following APA guidelines used by the Camosun College School of Business <http://camosun.ca/learn/school/business/current-students/documents/Avoiding-Plagiarism-APA.pdf>.

 

Some Ideas:

  • Sustainability (IE – does the property have a sustainability program? Does a sustainability audit need to be implemented?)
  • Social Media (What kind of online presence does the property have? Is the property effective in monitoring their online image and do they know what their web presence is?)
  • Competitive Assessment – Examining a component of the operation relative to immediate competitors – could be in banquets, food service comparisons, )
  • Menu Engineering and Analysis –has this been performed within the food service department of your operation?
  • Silent Shopper – has an internal assessment of service quality been implemented? If not, could develop and deliver a service assessment for the property?

The Project Charter: IMPORTANT READ THIS  (Assignment – Part A)

As you begin to focus on a project area, it will become important to clearly define the parameters and deliverables that you intend to achieve. This will become the blueprint for your project –something that you, the client and you CFI can review to ensure all understand what it is you will provide (and that all are happy with the project as outlined).

 

In order to make this easier for you to understand, a Project Charter template has been provided to you as a separate document.  It comes with explanations and definitions. All you have to do is read each section, remove the instructions and  “fill in the blanks”

 

  1. Once you have done this, fill in the title page, complete the table of contents, and copy and paste your information (without the definitions) into one document.
  2. Sign this and present this to your CFI and to your employer for approval and for your employer’s signature.
  3. Once this has been signed off by both parties, submit this to your CFI through the appropriate D2L drop box (This can be scanned). The included Milestone schedule will allow you to set timelines for completion of major elements along the way and provide opportunities to ensure that your project is on track and of an acceptable quality.

 

As a satisfactory level of achievement is needed to complete this course, start early so that you can do it well.

 

 

 

 

 

 

Details:

 

  • This project is intended to be a substantial piece of work.

 

  • The report should be submitted in a doc. OR docx format

 

  • Please follow the template provided including the title page, table of contents, and provided titles.

 

 

  1. In-text and Reference List skills must be demonstrated (use The Camosun College, School of Business APA referencing style please). The report is to include a minimum of four distinct references (two for each answer. Quoting is only permitted when providing the definition of a concept to a maximum of 10% of your submitted work. Paraphrase and in cite reference all other information that you obtain from your various sources.

 

  1. Reference List. This content is not included in the word count.

 

The following features should form the basis of your consulting assignment:

  • Apply page numbers.
  • Font style: Times New Roman, 12pt, justified, 1½ line spacing.
  • Set your Margins at – top and bottom to be 2.54cm. Left and right to be 2.54cm.
  • Spelling – if you are using Microsoft, please specify Canadian English language/grammar when running your spell-check.
  • Writing and grammar must conform to the standards of a professional report.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Date:  
   

 

 

HMGT 102 Consulting Project

Project Title: Goes Here

 

 

 

 

 

 

 

 

 

Presented to:

From:

 

Word Count:

 

 

 

TABLE OF CONTENTS

 

  1. Table of Contents
  2. Project Scope
  3. Business Case
  4. Milestone Schedule
  5. Risks, Assumptions, and Constraints
  6. Resources
  7. Stakeholders
  8. Lessons Learned

 

  1. Charter Signatures

 

  1. References

 

Appendices

 

 

 

 

 

Project Scope (Delete the below theory upon submitting keeping the title “Project Scope”)

In the most basic of terms a project scope identifies the project itself along with timelines, specific parameters, key players, or exclusions (what you aren’t doing). Its intent is to prevent scope creep, or expansion of a project beyond that for which it is intended. This helps to ensure that a project stays on time, on budget, and on task with the resources allocated to it (Kloppenborg, Anantatmula, & Wells, 2015, pp.87-88).

Your Project Scope Goes Here:

 

 

 

Business Case (Delete theory upon submitting keeping the title)

A business case is a proposition put to a decision maker, or makers that presents the rationalization of why the organisation must do a project. Resources are finite, so a good business case builds upon the scope of a project and ties it into the organisations strategic objectives, laying out in clear terms why this project should take place, and why they should support it. In other words, it explains what the return on investment is for the project, either financially or qualitatively (Kloppenborg, Anantatmula, & Wells, 2015, p.88).

Your business case goes here:

 

 

 

Milestone Schedule and Deliverables  (Delete theory upon submitting keeping the title)

  1. A Milestone Schedule may be viewed as a high level visual tracking of key progress points in relation to the overall project plan. It is verifiable, with each deliverable containing criteria by which the each point is judged in regards to predetermined quality, rules or evaluations. Each point serves as a checkpoint on the journey to project completion, and is a check as to its quality and progress to date. The employer should be included at critical touch points in the schedule in order to ensure that what you are doing is what they had hoped for (Kloppenborg, Anantatmula, & Wells, 2015, p.88-89).

Milestone Schedule and Deliverables (Fill this in)

Milestone Completion Date Acceptance Criteria Stakeholder Judge
       
       
       
       
       
       

 

 

 

Major Risks, Assumptions and Constraint (Delete theory , keep the title)

Risk may be identified as:”an uncertain event or condition that, if it occurs, has a positive or negative effect on one or more project objectives” (PMBOK Guide 2017, p.720). In contrast an assumption is merely a supposition made, that lacks proof or evidence but that is based perhaps on past experience or a best guess given prevailing circumstances. In a nutshell, we need to be aware of what could happen, if we are going to make plans to eliminate or mitigate the impact if one or all of these unforeseen events or conditions occur. Identifying elements that are most likely to occur, and to keep an eye on these, is a positive risk response. This might also present opportunities for cost savings or unanticipated refinements to the project qualitatively (Kloppenborg, Anantatmula, & Wells, 2015, p.89). An example of a major project risk (which you cannot now use as one of your own risks) might be your employer changing their mind and cancelling the project. To mitigate this risk, you would ensure that the employer is aware of your progress, and that you ask if what you are doing is what they had hoped for at this point.

Major Risks Assumptions and Constraints

Identify risks here and what you will do if they present themselves:

Project (Potential) Risks Risk Mitigation
   
   
   
   

Adapted from Kloppenborg, Anantatmula & Wells (2015, pp. 96-97) for this assignment.

Resources Estimate (Delete theory upon submitting keeping the title)

Resources requirements are essentially a listing of what we need to get a job done or deliver a service (PMBOK Guide 2017, p.720). Resource estimates allow for an employer to consider whether the input, or investment in a project, is worth the output, or value that is derived from this investment. It is recognized that a resource or budget estimate is just that, a rough or approximate calculation of the staffing, time required, equipment or finances needed in order to carry out a project. Submission of a plan indicates thought has been put into what is required to achieve the desired results (Kloppenborg, Anantatmula, & Wells, 2015, p.89).

Resources Estimate (Fill this in below)

Finances Details
 

 

 
 

 

 
 

 

 
   
Labour  
   

Adapted from Kloppenborg, Anantatmula & Wells (2015, p. 97) for this assignment.

 

 

 

Stakeholders (Delete theory upon submitting keeping the title)

Stakeholders are individuals, either internal or external to the organization, who have, or feel that they have, a foot in the game. They have a particular interest in seeing it go forward or not, or may be impacted positively or negatively by the results (Kloppenborg, Anantatmula, & Wells, 2015, p.89). Being aware of key stakeholders and listing them on a stakeholder register, along with their relative influence (PMBOK 2017, p.723), allows for strategic stakeholder engagement that may be significant to the successful outcome of the project

Stakeholder Register Who are your stakeholders? (Fill in below)

Stakeholder Internal/External Interest in Project Priority
       
       
       
       
       
       
       

Adapted from Kloppenborg, Anantatmula & Wells (2015, p. 97) for this assignment.

 

 

Lessons Learned  (Delete theory upon submitting keeping the title)

Lessons learned are essentially storehouses of past knowledge that may be used to reduce risk and improve the chances of future success (PMBOK Guide 2017, p.709). Including them indicates to a sponsor that research has been done and due diligence is being undertaken in order to ensure that knowledge (Barney 1991) is developed, nurtured, and passed on.

Lessons Learned (write yours below)

 

 

 

Charter Signatures (Sign and have employer sign here)

The following signatories, through the signing of this charter agree to be bound by the

principles and guidelines set herein (Kloppenborg, Anantatmula, & Wells,. 2015, p.99).

Student Department / Organization Signature Date
       
Sponsor Manager Department / Organization Signature  
       

Adapted from Kloppenborg, Anantatmula & Wells (2015, p. 98) for this assignment

 

Scan and submit to your CFI in the appropriate dropbox

 

 

 

 

 

 

 

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