What arguments in management can you make that support making gamification part of an organization’s culture? What are the arguments against it? What logic or examples can you offer in support of your arguments?
2. Consider yourself the go-to “idea person” for friends who head two local organizations—a fire department and a public library. Both complain about morale problems and ask you for advice on creating a positive organizational culture. They want to know how your interest in gaming can be used to improve staff morale and performance. What will you suggest and why?
3. Review how organizations, including major corporations, nonprofits, and the military, are using gaming. What role is gaming taking on in these settings, and how does its use affect the organizational cultures? What does the evidence suggest—is gamification merely a passing trend, or is it here to stay and may even grow in use in the future