GT Yummy Ice Cream is a company that produces ice cream and sells it to distributors in North America. The company’

GT Yummy Ice Cream is a company that produces ice cream and sells it to distributors in North America. The company’s headquarters are in a large building in downtown Chicago. All of the senior management—the president and all vice presidents—use Macintosh computers with the Mac OS X operating system. The Marketing Department uses Windows 10, as does the Accounting Department. The Manufacturing and Operations Department uses workstations running Linux, which have specialized software for their area, including a complex inventory and distribution client/server system. The servers used by the company include a combination of Windows Server 2008 R2 and Windows Server 2012 R2. There has been some turnover in the company’s Computer Support area, so you have been hired as a consultant to provide help.

 

Train a new vice president in using Mac OS X folders

A new vice president has just been hired, and she is not familiar with Macintosh computers. You have been asked to provide her with a set of simple written instructions for how to access the documents in the home folder, which were left by her predecessor. Also, provide instructions for how he can make new folder in Mac OS X. Note that both the predecessor and the new vice president have the same user account name, which is VP Financials. Finally, the vice president needs your advice for creating a folder structure under her home folder. She wants a separate location for each of the following:

• Rulings by the board of directors
• Financial spreadsheets
• Word-processed documents that pertain to her division
• Word-processed documents that relate to senior management activities
• Marketing reports

1. Provide a set of simple written instructions for how to access the documents in the home folder left by the vice president’s predecessor.

   b. Provide instructions for how to make a new folder in Mac OS X.

   c. Explain how you would set up the folder structure under her home folder and what you would name the folders

 

Determine whether a file system is mounted for a DVD/CD-ROM drive

An inventory specialist in the Manufacturing and Operations Department needs to determine what file systems are mounted on his Linux computer because he is not sure that the DVD/CD-ROM drive is properly mounted.

a. Explain the steps he should use to determine the mounted file systems and note which file system should be mounted for the DVD/CD-ROM drive.

 

Choose a file system for Windows 10

A new computer has just been purchased for the accounting manager. The company purchased the computer without an operating system because they already have extra licensed copies of Windows 10. You need to set up the computer. Also, the accounting manager asks you to set up a preliminary folder structure to contain:

• Accounting reports
• Word-processed documents
• Department memos
• Personnel evaluations

a. What Windows 10 file system do you implement, recognizing that the accounting manager needs a secure system? Explain your decision and briefly discuss the advantages of this file system.

b. Explain where you would set up the preliminary folder structure and show how you would name the new folders.

 

The advantages of the Windows Server 2012 file system

GT Yummy Ice Cream has just hired a new person who is training to be a Windows Server administrator. She has worked with computers in many capacities, but has never managed a Windows Server 2012 server. You are asked to train her, and as part of the orientation to Windows Server 2012, you decide to explain the advantages of its file system.

a. Make short report that summarizes the advantages you will discuss in your training.

 

Repair a file problem

The copywriter in the Marketing Department uses a Windows 10 computer that has some problems. Each time the copywriter accesses certain files, he sees an error message. He is concerned because the files will be used for an upcoming catalog that will go into print soon.

a. Explain the steps needed to fix these files. The files are on the D: drive and the Windows OS is installed on the C: drive.