jared Hays is a nurse manager of a large health care provider practice in a large metropolitan area in the Southeast. He has been appointed to head up a multidisciplinary committee whose goal is to develop and maintain the reputation as a center of excellence in family health care. One of the first steps the committee takes is to set up research within the practice to measure outcomes in terms of which patients fare well and which do not in relation to treatments selected and the organization’s context of care delivery.
1. How could Nurse Hay’s committee benefit from using Donabedian’s aspects of quality in implementing outcomes research in their facility?
2. How would you define indicators in this type of study?
3. Nurse Hay’s team has established appropriate indicators across key departments and has now collected their outcomes data, looking over results that encompass the last 3 years, and at first it looks pretty overwhelming. What strategies can the team use now to be sure they are correctly interpreting the data, especially when they have looked at results across the entire multidisciplinary team?