Mr Gippetti’s Social and Cultural Needs

Case Study A:

Mr. Gippetti is an affluent 69 year old Italian man who recently lost his wife due to a heart attack. r Gippetti had been living in his own home with his wife, who had been attending to most of the household duties and assisting him with his activities of daily living as needed.

Mr. Gippetti is no longer able able to care for himself independently and is grieving for his wife.

The Gippetti’s had no children and have no living relatives in Australia, however they were very involved with the Italian community.

1. Briefly describe three (3) process that need to be followed up to access the services Mr Gippetti needs to provide him with the assistance he requires.

2. How might you assist and support Mr Gippetti’s social and cultural needs?

3. Considering Mr Gippetti’s emotional state, what are some of the things you will need to consider when discussing a plan of care for Mr Gippetti?

4. If the provider no longer met Mr Gippetti’s needs, what options may they need to


5. When providing information to another service provider, how do you ensure Mr Gippetti’s privacy and confidentiality is maintained?

6. What aids and/or support equipment can be used to assist older people undertake activities of living independently?

Case Study B:

Mrs Roberts, 82 years old, lives with her pet cat in a three bedroom home. There are stairs to the front and back of the house and a large yard and garden area. She has lived in the same area for 60 years, is widowed and has no family in the immediate area.

Mrs Roberts has:

  • Arthritis in her hands and knees
  • Is diabetic – diet controlled
  • Has some vision impariment


1. How would you encourage and support Mrs Roberts to maintain a healthy lifestyle?

2. Identify and list the potential hazards / risks for Mrs Roberts

Case Study B.1:

On your recent visit to Mrs Robers, you found her physical condition to be impacted by a recent fall.

During the visit she was quite and withdrawn, she had lost a lot of weight and her home was quite messy. When talking with Mrs Robers she mentioned she was having considerable difficulty using the stairs in an out of her home and she did not get up and show you around the garden as per usual

3. Considering this change in Mrs Roberts, what action/s would you need to take?

4. If the situation was beyond the scope of your role who would you report to?

Support social, emotional and psychological wellbeing

1. How do you promote a client’s self-esteem and confident?

2. What factors contribute to a client’s sense of security

3. How do you encourage and facilitate a client’s participation in social, cultural and spiritual activities?

4. Identify and list three (3) aspects of supporting a person’s wellbeing outside the general role of a PCA and how you would access appropriate support

5. upon your initial visit with a new client you are extremely concerned with the interacitons with her daughter, who is her fulltime carer. She appears to be quite verbally abusive and your client cower when her daughter approaches her. you have no had to deal with this situation before, what should you do?

6. What are the legal and ethical requirement in this situation and how are these applied in an organisation?

Solution Example

Social and Cultural Needs



Course Number and Name




It is critical to our health and wellness that we have a sense that we are safe, stable, and secure. Both our social behaviors and our sense of personal liberty can be affected by how secure we feel in our own homes and in the surrounding community. When we have a sense of security, it is much simpler for us to unwind, engage in activities that bring us pleasure, and concentrate on the activities—whether they be job or study—that will help us become more stable.

Empowering patients to play an active role in their own health care has been recognized both nationally and internationally as a critical component in the effort to enhance health services for patients. This recognition has occurred at both the national and worldwide levels.

Engaging patients in the safety of the care that is delivered to them, on the other hand, should not be construed to indicate that patients should have the ultimate responsibility for the safety of the care that they get. This is not the case. Patients can serve as a ‘buffer’ for patient safety only in addition to the safeguards that are already in place inside the healthcare system. Often, they are the very last line of defense.

To put it another way, patients should not have the impression that they will receive care of a lower quality as a direct consequence of their inability or unwillingness to participate in their own safety measures. Equally, the responsibility of providing treatment in a secure environment continues to rest with those who work in the health care industry.

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