1. The issue of who should be responsible for dealing with work stress – the individual or the organization – is an important one.

  • What do you think?
  • What are your arguments for and against each position?

2. Increasingly, some global workers are being sent to overseas assignments.

  • What stressors might be unique to such assignments?
  • What might organizations do to minimize their impact?

3. Think of a formal group to which you belong.

  • Describe the group in terms of the characteristics of groups discussed in this chapter.

4. What is the relationship between norms and group cohesiveness?

  • What roles do both cohesiveness and norms play in shaping group performance?

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