The Performance Management Process

Module 02: Discussion Forum


In your textbook, in Chapter 2, Figure 2-1, page 42, provides an  overview of the performance management process and its associated  components. There are many critical factors that contribute to the  successful implementation of a performance management system. Failure to  understand these factors can result in issues for organizations,  leaders, and employees.

Consider the scenario below and explain how each aspect of the  performance management process, as noted in figure 2-1, can be  altered/addressed to ensure employees success.


When Amal was hired on for her role as an Administrative Assistant  to the Chief Executive Officer, she was thrilled about the opportunity  to work for Organization ABC. Unfortunately, the information provided in  her job description was limited. After a month on the job, despite  receiving two days of training from the person Amal replaced, Amal’s  supervisor noticed that her performance was inadequate. Amal’s current  supervisor knows that she is a phenomenal worker, based upon past  employer references.

Response Items to Address

To ensure Amal’s success, and the success of future employees, what  aspects of the performance management process need revision? Also, how  can future performance management aspects be successfully addressed?


When thinking of future performance management components, focus on  performance execution, performance assessment, and performance review.  When thinking about Amal’s experience in the scenario, think about  prerequisites and performance planning.

Embed course material concepts, principles, and theories (require  supporting citations) in your initial response along with at least one  scholarly, peer-reviewed journal article. Use  academic writing standards and APA style  guidelines.

Be sure to support your statements with logic and argument, citing  all sources referenced. Post your initial response early and check back  often to continue the discussion.

You are required to reply to at least two peer discussion question  post answers to this weekly discussion question. These peer replies need  to be substantial and constructive in nature. They should add to the  content of the post and evaluate/analyze that post answer. Normal course  dialogue doesn’t fulfill these two peer replies but is expected  throughout the course. Answering all course questions is also required.



Chapter 2 in Performance Management

Hancock, B., Hioe, E., & Schaninger, B. (2018). The fairness factor in performance managementMcKinsey Quarterly, (2), 45–54.

Nikolic, T. M., Peric, N., ∓ Bovan, A. (2020). The role of feedback as a management tool in performance management programQuality – Access to Success, 21(177), 3-8.

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